Accounts
The whole book, searchable as you type. Filter by anything, save views, run bulk actions.
The collections workbench
Work the book, not the software.
The workbench for charged-off receivables. Every contact, promise, and payment on one record. Synced nightly — no CSV uploads.
Workflows/Accounts/Claim 104882
data as of 2026-07-21 05:12 · nightly import · nothing uploaded
Activity
- 2026-07-08
Status change — Awaiting placement → Placed
Placed with Northline Recovery (Agency). Rotation clock started — recall requires a logged reason.
- 2026-07-15
Note — Work Session
Worked in the Out-of-stat sweep · July Work List: marked done, next work date set to 2026-07-23.
- 2026-07-21
Call logged — promise to pay
Logged with N. Spoke to debtor · promise-to-pay $250.00/mo from Aug 01 · Mini-Miranda given, consent confirmed.
- 2026-07-21
Payment posted — $250.00
Posted with P. Allocated $197.14 principal · $12.86 interest · $40.00 costs · 22% commission applied.
today · 2026-07-21 · plan active · next work 2026-07-23 · Ctrl-K jumps anywhere
The workflows
Seven workflows. The whole job.
Everything a collections team does daily — search, queue, report, post — without the legacy friction.
Work Lists
Shared queues, progress per user. Run a Work Session: step through, mark done, note inline.
Reports
Pick columns, filter, export. Or just ask the research agent.
Collectors
Agencies, law firms, and your team side by side — balances, recoveries, commission tiers.
Today
Reminders due and accounts ready to work. Empty state: “All clear.”
Data Wiki
The charge-off data model, documented. Versioned pages for humans and AI agents.
Config
Dispositions, closure reasons, legal statuses — owned and edited by the team.
Simplicity Ingestion
The nightly pipeline behind it all. Coming soon: servicer reports and stagnation Alerts.
The research agent
Ask the book anything. Nothing is a black box.
Plain-English questions, answered from the ledger. Every number carries an evidence pin.
Ask in plain English
Questions you'd hand an analyst, answered in seconds — working shown.
“how fast do placed accounts pay in the first 90 days?”
Median days to first payment232,114 rows
90-day collection rateshare of placed balance6.8%ledger · Q2
placements since 2025-07 · data as of 2026-07-21 05:12
Evidence pins
Hover any number: the underlying rows and the exact query.
$184,210evidence
ledger entries · type = payment
posted 2026-04-01 → 2026-06-30
net of costs + commission tier
1,412 rows · view all
every answer · every export · same pins
Stagnation sweeps
Flags the accounts nobody has touched — before they age out.
Claim 88213 · $12,480last worked 94d
Claim 90177 · $8,204last worked 61d
Claim 87340 · $22,915last worked 58d
23 flagged · one click → Work List
Compliance & audit
Every contact on the record. Every record audit-ready.
FDCPA, TCPA, and Reg F live in the workflow, not a binder. Consent drives contactability. Every action lands in the audit feed.
Mini-Miranda remindersConsent-driven contactabilityCompliance holdsUndo with reasonFDCPA / Reg F workflows
Audit trail · Claim 104882
2026-07-21 14:10:07Z · Claim 104882 · contact logged · Northline Recovery · channel=voice · Mini-Miranda given
2026-07-21 14:10:09Z · Claim 104882 · consent check · mobile consent on file · OK to call PASS
2026-07-21 14:16:41Z · Claim 104882 · payment posted · $250.00 · principal $197.14 · interest $12.86 · costs $40.00
2026-07-21 14:16:44Z · Claim 104882 · commission applied · Northline Recovery · 22% tier · $55.00
Roll-up reporting
One ledger, all the way up.
Recoveries and collector performance roll up from the records your team works. No month-end rebuild. No reconciliation.
Monthly recoveries
By month and by collector. Every payment traces to an account and a commission tier.
$241,300 in Jun
gross recoveries, monthly · whole book
Net recovered
What came back after costs and commission — per ledger entry.
Gross collected$241,300
Court & service costs−$19,400
Commission (tiered)−$53,100
Net recovered$168,800
Jun 2026 · allocation per entry, not month-end
Collector performance
Agencies, law firms, and your team — finally comparable.
| Collector | Jun recoveries | Open accts |
|---|---|---|
| Northline RecoveryAgency | $96,400 | 1,842 |
| Internal teamIn-house | $83,700 | 1,204 |
| Barrett & ColeLaw Firm | $61,200 | 926 |
Unassigned pinned first · commission tiers applied